Frequently Asked Questions
How can I pay for my membership?
The Geelong Cats has a variety of payment options available for membership purchases including cash, cheque or money order, credit card (MasterCard and Visa), EFTPOS or Payment Plan. Payments can be made online (MyCATS Account), in person, via the phone or mail. Information regarding payment options is located on the back of the renewal/application form.
How do I renew online with MyCATS Account?
MyCATS Account is your own personal account and allows you to manage your Geelong Cats Membership online by simply using your Member Number and PIN. While renewing your membership, you can also update your personal details and purchase additional products. Visit geelongcats.com.au for a step by step guide.
NIB “Member Get Member”
If you sign up a new member for 2010 you will go into the draw to win some great Full On prizes. First prize is an interstate trip for two people. Package includes flights, one night’s accommodation and tickets to the game, plus a 2010 team signed guernsey. Second prize is the ultimate match day experience at Skilled Stadium for you and a friend. In addition to our major prizes two members will also win a 2010 captain/coach signed guernsey. Return the new member’s application form with a note “Member get Member” containing your member number, name, address and a contact number during business hours. Entries close Friday 5 March, 2010. Terms and conditions apply. See website for details.
What identification do I need to become a concession or junior member?
To become a concession member you must present your concession card to Membership Services at the time of membership purchase (photocopies are acceptable). Additionally, Concession Youth and Junior Members are required to provide their date of birth. To gain entry to games, concession members are required to present their membership card together with a valid concession card (as per AFL policy).
When will I receive my membership?
Membership cards and packs will be posted within four weeks of your membership being processed. Members applying for seat changes or new seats will be processed in January and February.
How is my personal information used by the Geelong Cats?
The Geelong Cats will manage and protect personal information in accordance with national privacy guidelines recommended under the Privacy Act (CTH) 1998. From time to time, the Geelong Cats or one of its Corporate Partners may contact you by mail, telephone or other communication methods to provide information that the Geelong Cats believe may be beneficial to you. If you would prefer not to receive these offers please tick the box “Please do not send me special offers” on the back of your renewal/ application form or log on to MyCATS Account and unsubscribe under the edit email preferences section. For full privacy policy please visit geelongcats.com.au.
Is there a cut off date for memberships?
General Admission Memberships can be purchased at any time throughout the season however, memberships purchased after 30 June are not eligible for finals tickets.
How do I get into games?
Simply swipe your membership card at the turnstiles to gain free access to the general admission areas of the ground at games to which your membership entitles you (except fully ticketed games). Entry is subject to capacity.
Where do I sit/stand?
Skilled Stadium: General admission seating is available on match days in the Southern Terrace on a first in first served basis or standing room in the Gary Ablett Terrace (subject to capacity).
Etihad Stadium: General admission seating is available on level 3 (subject to availability).
MCG: General admission seating is available on the top deck of the Southern and Ponsford Stands (subject to availability).
Where do members sit at away games?
There is no designated area for Geelong Cats Members at away games.
Members with Melbourne 11 or Home & Away 17 Memberships can gain free entry by swiping their card at the turnstiles, subject to the game not being fully ticketed. All other members must pay ground entry. Seating will be in the general admission areas, on a first in first served basis (entry is subject to capacity).
Can my friends and family who are not members sit/stand with me?
Yes, providing you do not have a reserved seat at the ground. Non members will be required to purchase a general admission ticket and you will be able to sit or stand together in the general admission areas.
If I cannot make it to a Skilled Stadium home game and want to re-sell my seat what do I need to do?
There are two ways season seat holders can release a seat:
Log onto geelongcats.com.au and look for the “Cats Seat Resale” icon or phone 1300 364 779. By selecting one of these options the seat holder will be guided through the prompts needed to complete the process. Once a seat has been released, members will not be able to use their membership to gain entry or access to their seat for that specific match.Available on selected Skilled Stadium games only.
What do I need to do if a game at Etihad Stadium is fully ticketed?
Any game may be declared as being fully ticketed, which means every patron attending the game must hold a reserved seat ticket. In the event that Etihad Stadium and the AFL announce a Geelong Cats game as being fully ticketed we will do our best to inform members in advance via the website, Blue & White email and upcoming game information on the phone system.
If a home game is fully ticketed all members without a season seat at Etihad Stadium will be required to pre-book a seat on level 3 (booking fees apply).
If an away game is declared fully ticketed Home & Away 17 and Melbourne 11 Members will be required to pre-book a seat on level 3 (booking fees apply).
All other members will need to purchase admission and a seat (booking fees apply).
Are we able to come to training?
Supporters are always welcome to come to open sessions and watch training. Training sessions will be advised via the website or by phoning the club. Please note training times and venues are always subject to change.
How do I find out what is happening at the Geelong Cats?
The website, geelongcats.com.au has the latest information about the Geelong Cats including match reports, injury lists, training schedules, players etc, and is updated daily throughout the season.
Are there any Geelong Cats supporter groups I can join?
Our supporter groups are always looking for new people to join as members. If you are interested in joining a group or would like more information please see the website geelongcats.com.au or contact Membership Services.
Where can I buy Geelong Cats merchandise?
The Cats Shop has all your Geelong Cats on-field and supporter apparel as well as a huge range of licensed products. Hours are 9.00 am to 5.00 pm Monday to Friday (except public holidays) and match days from gate opening time until 20 minutes after the final siren. For your members 10% discount you must present your 2010 membership card at time of purchase (not available online
and on selected lines).
How do I buy seats for Interstate games?
Interstate members are required to contact the Geelong Cats to book seats no later than the Friday four weeks prior to the game. All other members will have to contact the appropriate ticketing agent to purchase seats.
Corporate Packaging & Match Day Hospitality
For a wide range of corporate packages and match day hospitality options that can be tailored to any budget, please contact our Corporate Team on (03) 5225 2315 or email corporate@geelongcats.com.au.
Geelong Cats Sports Foundation
The Geelong Cats Sports Foundation’s purpose is to generate funds for the benefit of sporting clubs within Kardinia Park. The Foundation is registered with the Australian Sports Foundation, enabling donations to be tax deductible. All funds are invested, with only the investment returns available for distribution as grants to the Park’s clubs. Therefore, all contributions will provide an ongoing benefit to
the clubs. Funds under management currently total $1.3 million. In 2007 and 2008 the Foundation issued grants to Kardinia Park clubs totalling $270,000. If you are interested in making a donation, or would like to receive information about making a provision in your Will for the Geelong Cats Sports Foundation, please contact Geelong Cats on fundraising@gcsf.org.au or (03) 5225 2300.
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